Mérida, Yucatán — The local TV sports columnist Marcelo Canto arrived at the Manuel Crescencio Rejón International Airport on time and with a confirmed reservation, but he never made his flight to Monterrey.
He missed the third game of Mexican Baseball League finals in June because his seat was oversold.
The anecdote underscores the frustration felt by passengers booked on low-cost, high-volume airlines. Overbooking was one of the most repeated inconsistencies among airlines in Mexico, according to a government report naming VivaAerobus and Interjet with the most delays for the first half of 2018 at Mérida’s airport.
Overall, 84.2 of all flights were considered punctual and 15.8 percent were late, according to the report by the Ministry of Communications and Transportation.
But just 31.4 percent of VivaAerobus’ flights went out on time, the ministry said.
Interjet’s worst month was in January, when 42 percent of its flights were delayed. The airline has 1,550 trips a year booked at the airport. VivaAerobus is almost as busy, with 1,447 flights yearly. The airlines are the airport’s busiest.
Among foreign airlines, the least punctual is Canada’s WestJet. Out of 34 registered operations, 35.3 were are not on time.
The most punctual airline, according to the same report, is Magnicharters (Grupo Aéreo Monterrey), with 97.6-percent on-time record. Aeroméxico’s flights were punctual 89.8 percent of the time.
Low-cost airline Volaris was the third most punctual while managing 1,222 flights from January through June.
Why the delays? According to the report, delayed operations are usually the fault of the airline, but sometimes attributable to air traffic or weather.
Source: Punto Medio