Profeco, the consumer protection agency, suspended five funeral homes for operating without proper paperwork. The operations were in Merida and Kanasín.
Funeral homes Eirene, Nieves, Garrido, Luz del Cielo and Vázquez did not have permits signed by Profeco, which are necessary to operate legally, the agency said.
Profeco safeguards the rights of consumers when purchasing funeral services and verifies the businesses comply with the law.
Funeral homes are considered essential during the coronavirus pandemic. Seven other funeral homes were verified legal by Profeco.
To file complaints and claims, Profeco’s consumer hotline is 800-468-8722 and Profeco’s Merida office is at Calle 49 No. 479-A between 54 and 56, Centro. they are on Twitter at @AtencionProfeco, on Facebook at ProfecoOficial and by email at email@example.com.